FREQUENTLY ASKED QUESTIONS

How long is the promotion running?

The promotion commences at 12:00am AEST on 01/07/2021 and final entries close at 11:59pm AEST on 30/09/2021.

How can I enter the promotion?

To enter, you must complete the following steps during the Promotional Period:

  1. Spend a minimum of $5 on any Polident, Macleans or Sensodyne product/s in a single transaction from Drakes, Foodland, Foodworks, SupaIGA, IGA or IGA X-press nationally and retain your purchase receipt
  2. Visit listentoyourmouth.com.au, follow the prompts to the promotion entry page, input the requested details (including your first name, last name, date of birth, valid email address, phone number and full address), upload a copy of your purchase receipt; and
  3. Submit the fully completed entry form.

What are the participating products?

  • Macleans
  • Polident
  • Sensodyne

Who can enter?

This promotion is only open to Australian residents aged 18 years or over.

What is on offer?

The first valid entries drawn in each weekly draw will each win a $200 IGA VISA Gift Card. The first valid entry drawn in the Major Draw will win a years’ worth of groceries valued at $9,500.

Can I enter multiple times?

Yes, multiple entries are permitted, subject to the following:

a) Only one (1) entry permitted per receipt, per household each calendar week (being Monday to Sunday); and

b) Each entry must be made separately and in accordance with entry requirements.

Do I need to keep my receipt?

Yes, you must keep your original purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of your claim and forfeiture of any right to a reward. Purchase receipt must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to claim.

How will be the prizes awarded?

Prizes will be awarded in the form of a MetCash Gift Card. The MetCash Gift Card will be redeemable for food and groceries only and excludes purchases of tobacco and alcohol.

How will the winners be notified?

Winners will be notified by email within two (2) business days of the draw, and names will be published at listentoyourmouth.com.au from 14/07/2021.

Will the entries be verified?

Yes, the Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age, and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions.

Can the entries be disqualified?

Yes, incomplete, or indecipherable entries will be deemed invalid. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

How many draws will be conducted for this promotion?

There will be fourteen (14) draws conducted for this promotion, thirteen (13) weekly draws (each a “Weekly Draw”) and one (1) major draw (“Major Draw”). Entries open at 12:00am AEST and close at 11:59pm AEST for each draw on the dates specified in the table below.

Weekly DrawEntries openEntries closeDraw date
101/07/202107/07/202112/07/2021
208/07/202114/07/202119/07/2021
315/07/202121/07/202126/07/2021
422/07/202128/07/202102/08/2021
529/07/202104/08/202109/08/2021
605/08/202111/08/202116/08/2021
712/08/202118/08/202123/08/2021
819/08/202125/08/202130/08/2021
926/08/202101/09/202106/09/2021
1002/09/202108/09/202113/09/2021
1109/09/202115/09/202120/09/2021
1216/09/202122/09/202127/09/2021
1323/09/202130/09/202104/10/2021
Major Draw01/07/202130/09/202114/10/2021

Can the unused cash be awarded as cash?

No, any unused balance of the MetCash Gift Card or IGA VISA Gift Card will not be awarded as cash. Redemption of the MetCash Gift Card or IGA VISA Gift Card is subject to any terms and conditions of the issuer including those specified on the MetCash Gift Card or IGA VISA Gift Card.

What happens to the unclaimed prize?

Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize at or by the time stipulated by the Promoter, then the prize will be forfeited.

Can prizes or unused prizes be transferred or taken as cash?

No, Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash

How long do I have to claim my prize?

You must claim your prize by 9:00am AEDST on 13/01/2022. Should you not claim your prize by this date, an unclaimed prize draw will take place on 14/01/2022 at the same time and place as the original draw.

Will the promoter take any responsibility of any cost associated with accessing promotional website?

No, any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

Does the promoter collect any personal information in order to conduct the promotion?

The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities.

Where can I find full terms and conditions for the redemption of a MetCash Gift Card?

Full T&Cs are available at https://metcashgiftcards.com.au/collections/food-grocery/products/iga-supermarkets-fgo-gift-card.

The years’ worth of groceries is based on $181 per week as per the Canstarblue website (https://www.canstarblue.com.au/groceries/average-grocery-bill/) that indicates that four-person households (this may include families of four people living under the same roof), spend on average $181 a week on groceries.

If you have any other questions or issues, please Contact Us